We provide our website and their contents on an “as is” basis and make no representations or warranties of any kind with respect to the websites or their contents. We disclaim all such representations and warranties, including, for example, warranties of merchantability and fitness for a particular purpose. In addition, although we make an effort to keep our websites current, we do not represent or warrant that the information accessible via the sites is accurate or complete and current pricing and availability information is subject to change without notice.
Returns are accepted within 15 days of purchase for a material defect in accordance with the manufacturer’s warranty or shipping damage. Returns can ONLY be accepted on in stock items, with receipts, and on unused items. No returns will be accepted on nutrients or liquids. Consumer is responsible for shipping charges on all returns and a 15% restocking fee will apply.
All products are sold with manufacturer’s warranties and all warranties are given by the product’s manufacturer and questions should be directed to them. Most warranties are 1 year but Lights usually have a 5 year warranty.
For shipments, if a customer is not home repeatedly or does not accept the package and it is returned to US Orchid Supplies, the customer is responsible for any shipping and handling charges accrued.
Limitation of Liability
Except as specifically stated on our websites, neither we nor any of our employees, affiliates or representatives will be liable for damages arising out of or in connection with the use of our website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Copying – You may view our sites and you are welcome to print hard copies of written material on it for your personal, non-commercial use. All other copying without prior written permission, whether in electronic, hard copy or other format is prohibited and all other rights reserved.
All Web site design, text, graphics, the selection and arrangement thereof are the property of US Orchid Supplies. Any use of materials on our website including, reproduction for purposes other than those noted above, modification, distribution, or republication, without the prior written permission of US Orchid Supplies, is strictly prohibited.
We only ship domestically via FedEx Ground and Home Delivery. Orders are usually processed and shipped out the next business day.
We do not store any of your credit card details and have no access to your credit card information at any time. We do not sell or rent your personal information to anyone.